Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Trust Rang. We are committed to delivering your orders safely and on time across India.
1. Shipping Coverage
We currently ship across all serviceable locations within India through our trusted logistics partners.
2. Shipping Charges
We are pleased to offer Free Shipping on all prepaid orders across India.
For Cash on Delivery (COD) orders, an additional convenience fee may be applied at checkout.
3. Order Processing
- All orders are processed within 1–2 business days after order confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
4. Delivery Time
- Once dispatched, orders are typically delivered within 3–7 business days
- Delivery timelines may vary depending on your location, courier availability, and unforeseen circumstances
5. Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS or email
- You can track your order in real-time using the provided details
6. Shipping Partner
We use Shiprocket and its network of courier partners to ensure reliable and timely delivery across India.
7. Delays & Exceptions
While we strive to deliver your orders within the estimated time, delays may occur due to:
- High order volume
- Weather conditions
- Courier service issues
- Remote location constraints
In such cases, we appreciate your patience and understanding.
8. Incorrect Address or Failed Delivery
- Customers are responsible for providing accurate shipping details
- If an incorrect or incomplete address is provided, it may lead to delays or failed delivery
- Additional charges may apply for re-shipping in such cases
9. Contact Us
For any shipping-related queries or concerns, feel free to contact us:
Email: [your email]
Website: [your website URL]
Trust Rang – Pure Spices, Trusted Quality